Updated August 19, 2022
Processing Time (Business Days)*

In-stock orders typically ship within 2-5 days.

Delivery Time (working days)

From USA warehouse: 4-7 days
From China warehouse: 7-35 days

  1. Weekends and public holidays in the countries mentioned above may delay these procedures.
  2. A shipping confirmation email will be sent to the email address associated with the order once the order has shipped.
  3. The estimated delivery time on www.crafuel.eu is for reference only.
  4. Bikes and accessories can be delivered separately.

Shipping Regions**

1)We are currently only shipping to the main Europe.

2) As we ship FedEx/DHL/UPS or other similar carriers for Crafuel products we DO NOT ship to PO BOXES or APO.

Import Duties and Taxes

In most cases, you will receive the items or orders after making the final payment on www.crafuel.eu. It is the customer's responsibility to pay any import duties, taxes and fees that are incurred due to international shipping (except for shipments from the above mentioned warehouses to a domestic or single market). The customer is also responsible for ensuring that they comply with all local/state/federal regulations regarding the importation and use of lithium batteries.

Shipping Changes

Any changes you make to shipping once the item is shipped, including but not limited to changing your address, placing an order on hold, or updated shipping settings/preferences, may delay receipt of products as well as product replacements and/or refunds. If you wish to change the color or size of your power station, you must do so before your order is shipped.

Please note that we are not responsible for lost, stolen or damaged items due to the actions or inactions of FedEx or any other parcel service.

You will be responsible for paying the shipping costs to return your item. Shipping charges are non-refundable. We recommend using a trackable shipping service and purchasing shipping insurance. We cannot guarantee that we will receive the item you are trying to return. For more information about our limited warranty and claims process, please see our Limited Warranty Terms, which are incorporated by reference and made part of these Terms.

For any third party shipment outside of Crafuel's normal shipping process, Crafuel cannot provide ANY additional shipping information or documentation.

Paypal shipping address

If your payment is processed by PayPal, please note that we only ship to the confirmed address provided by PayPal. Before paying, please make sure your address in PayPal matches the address you would like us to ship your order to. If in some cases we cannot ship to certain countries or regions, we will also notify you by email after your purchase.